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Picture of Ian Hall, COO

The objective of both the supplier and the retailer is to ensure that a product is on the shelf when a customer wants ...

Picture of Ed Crawford, Product Manager

FMCG businesses are awash with data, some of which involves parting with hard earned cash in order to buy from third ...

Picture of Ian Hall, COO

Customers can’t buy products that aren’t on the shelf. Research by Oliver Wyman (1) states it’s not unusual for a ...

Picture of Ian Hall, COO

The Flow-of-Goods - clearing the data FoG in the grocery market. UK Grocery retail is impacted by around £9 Billion of ...

Picture of Ian Hall, COO

Punishing retail suppliers for poor service levels is lazy. We need a new focus on fixing on shelf availability. I was ...

Picture of Guy Cuthbert, CEO

In the world of retail data analytics it seems that the word insight is synonymous with the phrase "customer insight"; ...

Picture of Ian Hall, COO

Getting your on shelf availability right is more important than the range and choice you offer. As customers continue ...

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