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Picture of Ian Hall, COO

Customers can’t buy products that aren’t on the shelf. Research by Oliver Wyman (1) states it’s not unusual for a ...

Picture of Ian Hall, COO

Punishing retail suppliers for poor service levels is lazy. We need a new focus on fixing on shelf availability. I was ...

Picture of Ian Hall, COO

Q: What’s the best way to get your product listed / promotion agreed / range extended? A: Establish how it helps the ...

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